ORDERS
All orders are subject to acceptance and availability. The items in your online shopping cart are not reserved and may be purchased by other customers until it is checked out.
PAYMENT
Payment can be made by Online Banking and any other methods which may be clearly stated on our site from time to time. You confirm that the credit card/debit card being used is yours or that you have specifically authorized by the owner to use it.
SHIPPING DURATION
Kindly take note that we will process and send out all order within 2 -3 working days by POSLAJU Malaysia or NINJAVAN after payment is received. Estimated delivery times provided are to be used as a guide only and commence from the date the order is sent out. We are not responsible for any delays For other countries, please contact us for more information
EXCHANGE AND RETURN POLICY
Due to the nature of our manufacturing, all number measurement stated are approximate and variations of / up to 1 inch may occur. The size might be smaller than your actual size. you may experiencing some diamond stone will fall down due to they just glued the diamond stone using their machine.
Kindly check your body measurement carefully before you add your cart because our policy is "NO REFUNDABLE/NO EXCHANGABLE". We do not take any responsibility due to wrong size chosen. Due to lighting/monitor calibrations colours may vary slightly 10-20% from the picture. We strive to make our colours as accurate as possible. Please also note due to the nature of manufacturing, all lengths stated are approximate and variations +/- to 1 inch may occur. All measurements are taken with the garment laid flat, buttoned and/or zipped. Size might be smaller than your actually size. Please check your measurement before purchase. Kindly contact our Sales Team or Agent to assist.
You can only exchange the defect or damage to the same product within 3 days of receiving the goods provided it is UNWORN, UNWASHED, UNALTERED and condition with all TAG ATTACHED.
In case, item can be repair all the cost will bear by us. Postage charges will bear by us for exchange item
REFUND POLICY
All products are carefully checked and packed before shipping. If you encounter a defect on your item, please contact us immediately.